Uber just got slapped with a record-breaking €825 million fine by the Dutch Data Protection Authority — one of Europe’s largest ever penalties under privacy laws. The crackdown follows complaints from drivers who say Uber’s automated systems shut down their accounts without warning or human review, devastating their livelihoods. The regulator insists critical decisions like deactivation must involve human oversight, not algorithms. Uber counters that most suspensions are temporary and permanent bans always include human review and appeals. A former driver in France, who collected testimony from over 170 others, is now launching a class-action lawsuit and a new company to fight for gig workers’ rights. This isn’t Uber’s first brush with Dutch regulators — they’ve been fined before for data mishandling. The debate centers on whether automation can fairly enforce rules without sacrificing accountability. Uber plans to appeal, but this case could reshape how tech companies handle worker discipline in the gig economy.
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