When your phone drops signal and you need help, major Aussie telcos are stepping up with a new emergency campaign to ensure triple-zero calls get through. After the devastating 2025 Optus outage that left thousands stranded and tragically linked to two deaths, regulators are suing and an independent report blamed software failures. Now, users are being taught how to handle “emergency camp-on” — when your phone switches networks to dial 000 — including what to do if you hear silence or see “No service.” Stay calm, stay on the line, and know your backup options: landline, payphone, or Wi-Fi. Your life might depend on it.
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