Feedly, the RSS giant with 15 million users, is in crisis—its web app is painfully slow, mobile apps are glitchy, and paying customers are furious over ignored support. Once the go-to replacement for Google Reader, Feedly’s reliability is now in question as it pushes AI features while neglecting its core service. CEO Edwin Khodabakchian admits bugs, confirms retirement of an old iOS app (with little warning), and promises fixes—but users aren’t waiting around.
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