Innovation in recruiting is hard. TA leaders are experts at running their operations, but improving them in a structured way is a different discipline, and the AI revolution has made it one that no one can avoid. Before any function can innovate, though, it has to know where it is starting from, and that is where benchmarking becomes critical.

Recent research from the Recruiting Excellence Foundation, which has assessed the maturity of hundreds of TA teams worldwide, reveals that TA teams are struggling to move from operational to strategic.

So how should TA leaders get started?

My guest this week is Toni de Graaf, Co-Founder of the Recruiting Excellence Foundation. In our conversation, Toni shares what the global benchmark reveals, why so many teams are stuck in operational mode, and how to prioritize the improvements that matter most.

In the interview, we discuss:

Benchmarking TA maturity across the globe

The most surprising insight from the results

The two areas where TA teams struggle most

The difference between an operational and a strategic function

The impact of AI

AI and broken processes

Resource, capacity and value

Knowing your starting point

What does the future look like?

Take the recruiting excellence assessment

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