The Privacy Commissioner has put the RentTech industry on notice over 'unfair and excessive personal information collection'.

If you've rented a home recently, you've probably used one of the online platforms that promise to make applying easier. Submit all your personal details in one place, and they'll share it with the relevant real estate agents.

But somewhere along the way, the intention changed. It became less about proof you have a job, can pay the rent, and won't trash the house, and more about your 'risk profile'. These platforms are collecting up to 50 points of personal data, which some agencies are using AI to sort through. 

So, do these tools - used this way - serve renters, or exacerbate an existing power imbalance? And how might we use them better?

GUESTS:

A big thanks to our guests for this episode. And a special thanks to Leo Patterson Ross, from the Tenant's Union of NSW for helping with fact checking in this episode.

References:

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This episode was produced on Burramattagal, Darug, Gundungurra, Wurundjeri, Woi Wurrung, and Cobowra country.

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