A damning investigation reveals how England’s GP advice-and-guidance system, meant to streamline referrals and reduce hospital waits, is instead causing dangerous delays — including missed cancer diagnoses. When doctors suspected cancer, the system often forced them into a slower, less direct route, sometimes rejecting urgent referrals. GPs report being asked to do work outside their scope, while patient safety incidents go unaddressed. The British Medical Association calls it tragic — patients are suffering. Now, NHS England is scrambling to fix it, promising clearer guidance, better training, and a full evaluation to prevent future harm.
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