Medibank just revealed they paid out $6.9 billion in claims — proof of a massive, strained health system. But here’s the twist: 57% of customers are now actively using their health and wellbeing programs, signaling a shift toward proactive care. Yet affordability remains a crisis — one in four Aussies skip doctor visits due to cost. In response, Medibank expanded no-out-of-pocket GP clinics by 56%, aiming to ease access. The company’s CEO is calling for a fundamental “health transition” — moving from funding illness to funding prevention — a necessary step for a sustainable future.
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