Uber just got hit with a jaw-dropping $964 million fine from Dutch regulators after using automated systems to suspend drivers—sometimes permanently—without human review, violating EU data privacy rules. This is Uber’s fourth penalty from the Dutch authorities, following a $300 million fine in 2024 for mishandling driver data sent to the U.S. Uber denies wrongdoing, claiming the old system under scrutiny is no longer in use and that they now have robust safeguards, including human oversight and appeals, to ensure fairness. The case underscores how seriously regulators are treating automated decision-making—and whether Uber’s appeal will succeed remains to be seen.
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