BPO firms delivered a mixed Q2: revenues beat expectations by 1.6%, but next-quarter outlook dipped 1.5%. Stocks held strong, up 4.9% since earnings. CRA International soared with a 12.8% revenue jump and biggest earnings beat, yet its stock fell 4.8%—investors wanted more. Huron Consulting surged 24.8% after boosting full-year guidance. Concentrix underperformed, missing EPS and revenue targets, dragging its stock down 6.4%. AI’s impact looms large—boosting efficiency but also fueling wage inflation and regulatory risks in finance and healthcare.
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